EDUCATION:

Ph.D., Experimental Psychology, University of Minnesota, 1994
B. Arch, Architecture, University of Arizona, Tucson, 1982
Graduate work in Systems and Industrial Engineering, University of Arizona

PRIOR WORK EXPERIENCE:

Staff Scientist, Honeywell Labs, 1983 – 2002

CURRENT RESPONSIBILITIES:

Dr. Riley is President of User Interaction Research and Design, Inc., a small company that provides human centered design consulting services to government and industry. He is currently working with the Federal Railroad Administration (FRA) and Foster-Miller, Inc. to design and build an analytic tool to help FRA analysts identify potential human factors issues associated with new technologies, equipment, and user interfaces, including potential human errors that the design may allow or facilitate. He is also working with an anonymous client to analyze user requirements and develop, prototype, and test new user interface designs.

PAST EXPERIENCE:

• Invented a new analysis methodology to identify human factors issues, human error scenarios, and requirement areas for new products and systems, and applied the methodology to identify human factors issues and requirement areas for data link technologies for commercial transport aircraft. He then led a working group under the Air Transport Association (ATA) consisting of representatives from industry and government to develop research recommendations and human factors requirements for data link. This work resulted in the specification of a national research agenda for data link submitted by the ATA for inclusion in the FAA/NASA National Plan for Aviation Human Factors, and a Data Link Human Factors Requirements document submitted by the ATA to the principal regulating bodies for air/ground telecommunications. The adoption of these requirements by the Radio Technical Commission of America (RTCA) resulted in the first incorporation of human factors requirements into an RTCA Minimum Operational Standards document for new systems.

• Developed a theory of operator reliance on automation and performed several studies to evaluate and refine the theory. This led to fundamentally new insights regarding how the operators of complex systems make automation use decisions, and how those decisions may be vulnerable to biases and individual differences. He also led a program for the FAA to investigate how commercial airline flight crews choose to use flight deck automation in a variety of flight situations, using a high fidelity flight simulator at a major airline.

• Led an FAA sponsored program to identify which of 22 analytic workload models is most useful for making equipment and crewstation design decisions, and developed a new model that provides the most useful design related information while avoiding the subjectivity and expense of previous models.

• Invented a new interaction concept for aircraft flight management systems that reduced pilot training time to learn these systems from several weeks to about fifteen minutes. He won a Laurel Award in 1997 from Aviation Week and Space Technology magazine for this work.

• Developed a method for intelligent displays management and dynamic task allocation for the Air Force Pilot's Associate program under a subcontract to McDonnell Douglas, and developed an automation philosophy for the Pilot's Associate that provides a pilot-centered framework for managing the Associate and for graceful degradation and transfer of control.

• Identified potential human factors issues associated with the next generation digital voice radio system for air traffic control and assisted the FAA with system human factors evaluation.

• Developed display concepts for managing the Attitude Determination and Control System for Space Station Freedom.

• Designed a workstation for operating the Flight Telerobotics Servicer (FTS), a telepresence system to be used in Space Station assembly and operations; the design was subsequently adopted by Martin-Marietta and used in their winning FTS development contract proposal.

• Led an analysis of crew and automation roles in the operations of an emergency crew escape vehicle for Space Station Freedom.

• Designed the user-system interaction for setting up a reconfigurable land combat vehicle simulator, and contributed to advanced aircraft cockpit designs, including interactive speech control for a light Army scout helicopter (LHX), applications of a workload modeling tool, W/INDEX (Workload Index), to assess cockpit workload in LHX, the National Aerospace Plane, and the Advanced Tactical Fighter.Experimentally derived parameters to represent cognitive workload in multiple task situations, and applied these parameters to the W/INDEX modeling tool.

• Experimentally derived parameters to represent cognitive workload in multiple task situations, and applied these parameters to the W/INDEX modeling tool.

• Led a multi-million dollar program, the Independent Life Style Assistant (ILSA), for the National Institute of Standards and Technology to develop and apply new technology to enable vulnerable elderly people to remain safely in their own homes, instead of moving to intensive nursing care.

• Participated in user interface design for a pain management product for a major medical device manufacturer.

• Performed an analysis of function allocation between drivers and automation for an Automated Highway System.

• Initiated a program to design a new graphical user interface for a next generation Honeywell programmable thermostat, and participated in the design.

• Designed new workspaces and workstations for the Northern States Power Company nuclear power plant control room in Monticello, Minnesota, and assisted in an evaluation of the plant's displays and controls.

• Developed human factors design standards for residential applications of advanced technology under the National Association of Homebuilders' Smart House program.

• Consulted on a number of human interface designs for Honeywell divisions, including designs for a next generation radio encryption device, a torpedo test station, a remote driving station, and ground support equipment for a commercial transport Aircraft Condition Monitoring System.

• Was a technical writing instructor at the University of Arizona, a Psychology instructor at the University of Minnesota, and a winner of Honeywell's Futurist Awards essay competition. He has led several industry seminars in human centered design.